Return Policy

a. Return Window: If you wish to return an item due to damage or defects in printing, please get in touch with us within 14 days of receiving the item. We will make every effort to investigate the issue and find a suitable solution.

b. Defective or Damaged Products: If you receive defective or damaged products, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product not caused by the lack of quality of the content you provided, we will cover the costs of a new order if you choose to submit one.

c. Video Proof: In order to process a return or exchange for a damaged or defective item, we may require video proof demonstrating the issue. Please ensure the video clearly shows the damaged or defective aspect of the item.


Refund Policy

a. Cancellation Before Printing: If you cancel an order before it is printed, you will be entitled to a full refund.

b. Defective or Damaged Products: In the event that you receive a product with defects or damages, you may be eligible for a refund or replacement. Please contact us within 14 days of receiving the item to report any defects or damages and to initiate the refund or replacement process.


Exchange Policy

a. Defective or Damaged Items Only: We only replace items if they are defective or damaged. If you receive a defective or damaged item, you may be eligible for an exchange.

b. Contact Us: If you wish to exchange an item, please contact us and Provide details about the defective or damaged item, and our customer service team will assist you with the exchange process.


Need help?

Contact us for questions related to refunds and returns.