Welcome to Lightfeel.

Lightfeel is committed to delivering exceptional printed art reproductions of the highest quality. This Privacy Policy details how we gather, utilize, and disclose your personal information when you engage with our website at https://www.lightfeel.co (referred to as the “Site”), including any associated sub-domains, as well as any additional online tools and services provided by us (collectively referred to as the “Service”).

Our Commitment to You

At Lightfeel, safeguarding your privacy is our top priority. We approach data handling with the utmost care, ensuring that your trust in us remains unwavering. Transparency, security, and respect for your personal information are fundamental principles that guide our practices.

This Privacy Policy serves as our commitment to you, outlining the measures we take to protect your privacy and providing you with the information necessary to understand how your data is managed.

We encourage you to thoroughly review this Privacy Policy. Should you have any inquiries or require further clarification, please do not hesitate to reach out to Lightfeel directly using the contact details provided below.

Information We Collect

We may collect various types of personal information when you interact with the Site or Service, including but not limited to:

Email address
Postal address
Payment information
IP address
Device information
We collect this information for purposes such as order processing, customer support, and improving our services.

Disclosure to Third Party Service Providers and Online Partners:

With your consent, we may engage various third-party service providers to assist in delivering the products and services you have requested or purchased, as well as to evaluate and enhance our business operations. These may include:

Email Service Providers
Credit Card Processing Companies
Cloud Storage Providers
Tax Collection Software
Enterprise Resource Planning (ERP) Software
Customer Support Software
Disclosure of Non-Personal Information:
We may share de-identified information in aggregate form with potential strategic partners, advertisers, investors, customers, and other parties. This information will not include any personally identifiable details such as your name, phone number, or address.

Internet Advertising:

We may work with third-party service providers to display advertisements across the internet, including on our Website. These providers may collect anonymous information about your visits to our Website and your interactions with our products and services. They may also use this information to deliver targeted advertisements for goods and services to you.

How We Use Your Information

We use the personal information we collect for the following purposes:

Fulfilling orders and providing requested services
Communicating with you about your orders and inquiries
Sending marketing communications (with your consent)
Analyzing website usage and trends to improve our services
Detecting and preventing fraud
Data Sharing and Transfer

We may share your personal information with third-party service providers who assist us in operating our business and providing services to you. These providers may include payment processors, shipping carriers, and marketing service providers.

Your personal information may be transferred to countries outside of the European Economic Area (EEA), including the United States, where data protection laws may differ. We will ensure that appropriate safeguards are in place to protect your personal information in accordance with GDPR requirements.

Your Rights

Under the GDPR, you have certain rights regarding your personal information

Access: You have the right to access the Personal Information we hold about you.
Correction, Update, or Deletion: You can request to correct, update, or delete your Personal Information if it is inaccurate or no longer relevant.

Withdrawal or Limitation of Consent: You have the right to withdraw or limit your consent to the processing of your Personal Information, where such processing is based on consent.

Data Portability: You may request the portability of certain Personal Information to transfer it to another organization.

Objection to Processing: You can object to the processing of your Personal Information for direct marketing purposes or for scientific, historical, or statistical research purposes.

Protection from Automated Decision-Making: You have the right not to be subject to decisions made solely based on automated processes, including profiling, if such decisions could have a significant legal or similar effect on you.

Complaint: You have the right to lodge a complaint with a data protection authority regarding the collection and use of your Personal Information.

These rights empower users to have control over their personal data and ensure that it is handled in accordance with applicable data protection laws, such as the GDPR.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Updates to This Privacy Policy

We may update this Privacy and Policy document from time to time to reflect changes in our business practices or legal requirements.

We encourage you to review this page periodically to stay informed about any updates. Your continued use of our website after any changes will signify your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or our data practices, please feel free to contact us at lightfeelco@gmail.com Our dedicated team will be happy to assist you.